Governance

Compliance

Basic approach

The ShinMaywa Group stipulates in its action guidelines and code of conduct that each officer and employee must comply with laws and regulations, and also act with high ethical standards and a sense of responsibility. The action guidelines and code of conduct are included in the ShinMaywa Group Philosophy book and distributed and communicated to all officers and employees, who put them to practice in their daily work to ensure thorough compliance.

Promotion Framework

We have established corporate principles, a management philosophy, code of conduct, and action guidelines as principles for all employees, including those of the Group companies, to act in accordance with laws and regulations, social norms, and common sense, and we share these with Group companies. In addition, we have designated a ShinMaywa Corporate Ethics Day and Corporate Ethics Month to promote efforts to raise compliance awareness and enable various compliance systems to take root within the organization.
The Company also requires employees to execute their duties in accordance with laws and regulations, the Articles of Incorporation, and internal rules, including the Requests for Decision Rules and the Division of Duties Rules, and conducts internal audits based in the Internal Audit Dept. to verify compliance with these requirements. As well as aiming for early detection and elimination of compliance risks, the Company strives to detect problematic events widely through such means as use of its whistleblowing contact points, which our Group companies also have access to.

On March 25, 2025, we received a Cease and Desist Order and Administrative Fine Payment Order from the Japan Fair Trade Commission on the grounds of violating, in cooperation with other businesses engaged in manufacturing and sales of mechanical parking systems, the Act on Prohibition of Private Monopolization and Maintenance of Fair Trade (order adjustment) in connection with the supply and installation of mechanical parking systems. On November 12, 2024, the Japan Fair Trade Commission inspected our offices on suspicion of violating the Act on Prohibition of Private Monopolization and Maintenance of Fair Trade in connection with selling price decision for truck bodies of special purpose trucks. We took the series of situations very seriously and have been working on initiatives to strengthen our compliance system, including training of officers and employees on compliance

Whistleblowing System

We have established and are operating a Corporate Ethics Helpline, a whistleblowing contact point, for the purpose of early detection of compliance-related problems and elimination of risks through a selfcleansing process. In addition to the internal contact point, an external contact point (lawyers and helpline provider) independent of the management team has been established for whistleblowing, and officers and employees (including fixed-term employees, contract employees, temporary staff, part-timers, etc.) of the Company and Group companies may report incidents without revealing personally identifiable information. The trend in reports and consultations handled by the Corporate Ethics Helpline is as shown in the figure on the right. the below. The reports and consultations mostly concern harassments at workplace, and there have been no cases of serious violation of laws in business operations.

In addition to the Corporate Ethics Helpline, we have established and operate an Employee Help Site (for consultation on employment management and evaluation systems) and a Harassment Consultation Desk as consultation and reporting contact points for specific purposes.

Number of reports and consultations handled by the Corporate Ethics Helpline (cases)

Compliance Handbook

In March 2023, the Company distributed a Compliance Handbook to all officers and employees of Group companies in Japan. This Handbook discusses representative cases of particular note and provides plain explanations regarding respect for human rights, prohibition of offering bribe, etc. to government employees (anti-corruption), elimination of anti-social forces, and other compliance-related themes. The officers and employees can review this book from time to time, discuss compliance issues with colleagues and supervisors based on the cases addressed in this book, etc. In these ways, this Handbook is expected to contribute to raising of the compliance awareness among officers and employees of the Group and the development of a healthy organizational climate.

The handbook has been translated into English, Thai, and Chinese (traditional and simplified), and is being introduced to overseas Group companies.

コンプライアンスハンドブック表紙と目次
“Compliance Handbook” cover and table of contents